We are doing maintenance August 17-19, 2018. The process will start at 6 p.m. on Friday, August 17 and will be completed as soon as possible on August 18 or 19.

Online Counseling Assistance

Need assistance?

School staff:

If you have any questions about Online Counseling, contact the Mapping Your Future staff at feedback@mappingyourfuture.org or call: 1-800-374-4072


Borrowers having difficulty with Online Counseling should contact Mapping Your Future by using the Contact Us feature or the Online Help links within the counseling sessions. These features send browser and system information to the Mapping Your Future staff, enabling them to troubleshoot questions and problems efficiently. 

Borrowers who need a copy of their most recent confirmation page can request it online.